Terms of Payment, Service Provision, and Security

This page outlines the main terms governing the ordering, payment and delivery of services provided by Regulus Group, as well as the security conditions applicable to card transactions.

1. Service Delivery Terms

Customers may order services offered by Regulus Group through the website and make the corresponding payment online.

Services are provided after successful confirmation of the order and payment, in accordance with the terms and timeframes agreed for the specific service.

The scope, specifications, delivery timeframe and possible limitations may vary depending on the selected service.

Where necessary, a Regulus Group representative may contact the customer before the service is provided to clarify the service details and delivery conditions.

2. Payment Terms

Prices displayed on the website are stated in Armenian Dram (AMD), and payments are processed in Armenian Dram.

Payments are made through the online card payment system available on the website.

A payment is considered successfully completed only after the transaction has been confirmed by the relevant payment system.

3. 3D Secure

All transactions are carried out exclusively using the 3D Secure system. The card details of the cardholder performing the transaction are protected.

3D Secure technology is designed to enhance the security of online card transactions and provide additional authentication of the cardholder.

During a transaction, the cardholder may be required to complete additional authentication in accordance with the security procedures of the card-issuing bank.

4. Card Data Protection

The card details of customers performing transactions are protected.

Card information required to process a payment is handled within the secure payment environment of the relevant bank and/or payment processing system.

Regulus Group does not store customers' complete card details, including the full card number and CVV/CVC security code, where such information is entered and processed directly within the secure environment of the bank or payment service provider.

5. Transaction Security Tools

Modern security mechanisms are used to protect online payments and information transmitted through the website.

These may include:

  • 3D Secure cardholder authentication;
  • SSL/TLS secure connections and encrypted data transmission;
  • secure payment environments provided by banks or payment systems;
  • additional transaction security and authentication mechanisms.

6. SSL Security Certificate

The website is protected by an SSL/TLS security certificate. Information transmitted between the website and the user's device is transferred through a secure and encrypted connection.

7. Currency Conversion

All prices displayed on the website are stated in Armenian Dram (AMD).

If the currency of the cardholder's card differs from the transaction currency, currency conversion will be performed in accordance with the rules established by the relevant payment system and the card-issuing bank.

The applicable exchange rate and any additional conversion fees may be determined by the card-issuing bank or the relevant payment system.

8. Public Offer Agreement

By ordering a service and making a payment through the website, the customer confirms that they have read and accepted the applicable service delivery and payment terms.

The complete legal terms governing the provision of services are available on the Public Offer Agreement page.

9. Resident Organization of the Republic of Armenia

Regulus Group is an organization operating in the Republic of Armenia.

This website represents Regulus Group, an organization operating in the Republic of Armenia, and is intended for presenting and ordering the company's services and processing the corresponding payments.

10. Website Ownership

This website and the services presented through it are owned and managed by Regulus Group.

11. Payment Confirmation

Following a successful payment, the customer receives confirmation that the transaction has been successfully completed.

If a technical issue occurs during payment or the transaction is not confirmed, the customer may contact Regulus Group using the contact details provided on the website.

12. Cancellation and Refunds

The possibility of cancelling a service and receiving a refund is determined based on the type of service ordered, the stage of service delivery and the terms agreed with the customer.

If a refund is required, the customer should contact Regulus Group and provide the relevant order and payment information.

13. Contact Us

For questions regarding services, payments or transactions, customers may contact Regulus Group using the telephone number, email address or other contact methods provided on the website.